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NCHC TV problems

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  • Tuesday, October 15, 2019 12:03 PM
    Reply # 7985434 on 7985351
    Anonymous member (Administrator)

    Are we sure the issues on Saturday were not related to the Maverick Digital Network?

    Excellent question, Chris... 
    Last modified: Tuesday, October 15, 2019 12:03 PM | Anonymous member (Administrator)
  • Tuesday, October 15, 2019 8:58 PM
    Reply # 7986327 on 7958225

    No, I'm not sure. I don't know who to contact at UNO but I did contact NCHC.tv. I haven't heard back anything from them.

  • Tuesday, October 15, 2019 8:59 PM
    Reply # 7986328 on 7958225
    And some of the other games from other NCHC teams had some of the same problems, especially with sound.
  • Wednesday, October 16, 2019 10:15 AM
    Reply # 7996106 on 7958225
    Anonymous member (Administrator)

    Ed: I had the same issues as you with "low sound / no video" on the full-game video of Saturday's matchup against Huntsville. 

    We've been in touch with the NCHC. They are aware of — and are working on — the issues. There will apparently be an update to the app in the coming weeks to address these things. 

  • Wednesday, October 16, 2019 2:33 PM
    Reply # 8006684 on 7958225

    Thanks Jon. Who did you contact? I had their their streaming sites twitter page and left messages with them. 

    Final grumble: update in the coming WEEKS??

  • Wednesday, October 16, 2019 2:43 PM
    Reply # 8010542 on 7958225
    Anonymous member (Administrator)

    My apologies on the vagueness of my "weeks" comments. 

    In the DM with the NCHC on Twitter, they said there will be an app update "either this weekend or next weekend at the latest."

    They also said that they've been in contact with SIDEARM about the various foibles within the app — including a number of things we've discussed. 

    I don't know if the next update will address all of the issues at hand, but I'm hoping it'll solve some of the major issues fans on the internet have been talking about. 

    But if you have any other issues, just post them here and I'll be sure to share them. :-)

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